Sylvia Frost Candle

How long will delivery take?

Next Day Delivery: 1 working day. Orders must be placed before 2pm.

Economy Delivery and Free Shipping: 2-7 working days.

Express Delivery (Remote Areas): 1-3 working days.

Large Items/Two-Man Delivery: 7-21 working days.

Please note above delivery times are a guideline only and although every reasonable effort will be made to keep within the specified time frames, Silver Mushroom Ltd cannot be responsible for delays faced by couriers due to busy periods, difficulty locating addresses or other unforeseen circumstances.

Product Lead Times:

Some products may display a lead time within the product page advising of a delivery time frame (shown above the Add to Cart button and below the price) .This may be because a product needs to be transported from another warehouse prior to shipping or because we are awaiting stock from our suppliers. Please note, these product lead times supersede all time frames outlined in our general terms and conditions.

Can I return my item(s)?

We want you to be happy with your purchase, but if you should wish to return part or all of your order, you can do so by filling in our simple Returns Form within 14 days of receipt of goods.

Steps to Return

• Fill in our simple Returns Form within 14 days of receipt of goods
• Send back parcel using label provided or own courier within 14 days
• Goods are received back into our warehouse and checked
• Refund issued to your account within 14 days

Return Address

Silver Mushroom Ltd, Unit 3A Carnfield Place, Walton Summit, Preston, PR5 8AN