Terms of service

Terms of Sale
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Silver Mushroom Ltd warrants that all goods supplied to customers are as described on this website. All goods are brand new as supplied to Silver Mushroom Ltd by the wholesaler or importer. Please note that we strongly advise all customers to wash products before first use. If goods received are not as described, the purchase price and original delivery cost will be refunded provided the goods are returned to Silver Mushroom Ltd at the above address , and in their originally received condition, within 14 days of receipt.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery & Carriage section for more information. When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of goods will not be formed until your payment has been approved by us and we have debited your credit or debit card or Paypal account.

Whilst we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price, or cancelling it. If we are unable to contact you, we will treat the order as cancelled and refund you in full. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “Total Cost”. The service may contain typographical errors or other errors or inaccuracies and may not be complete or current.

We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out of date information regarding pricing, shipping, payment terms or return policies. Should we refuse to fill any order you have placed, all monies paid would be refunded to you in full.