Returns Request
We want you to be happy with your purchase, but if you should wish to return part or all of your order, you can do so by filling in our simple Returns Form within 14 days of receipt of goods.
Steps to Return
- Fill in our simple Returns Form within 14 days of receipt of goods
- Send back parcel using label provided or own courier within 14 days
- Goods are received back into our warehouse and checked
- Refund issued to your account within 14 days
Return Address
Silver Mushroom Ltd, Unit 3A Carnfield Place, Walton Summit, Preston, PR5 8AN
If your item arrives damaged, please contact us via our Contact Form within 7 days of receiving your parcel, and one of our team will assist you.
You can change or cancel your order at any point up until it is shipped. To do so, please fill in our Contact Form or call us on 01772 737170